Shipping Policy

We aim to process and dispatch orders as quickly as possible. We offer two delivery option which is mentioned below:-

 

Expedited Shipping:  All the orders above 100 USD will be shipped through Expedited Shipping via DHL or FedEx express which will take 4 to 5 working days.

Standard Shipping:  All the orders below 100 USD will be shipped through Standard Shipping which will take 14 to 24 working days.

Both Shipping services are free.
 

Sheer Essence Lifestyle Products reserve the right to refuse confirmed orders that will fall under the following categories of items:- Cheques, Money orders, Drafts & E- Banking.

Orders that are customer approved but without enough funds will not be processed.

Delivery of Goods will take place at the Delivery Address specified by you during the Order process. You will need to submit a separate Order for Goods where you require multiple delivery destinations.

If you are not personally available to accept delivery, you may appoint a representative to do so in your place.

On delivery, the Delivery Agent may require you or your nominated representative to provide them with proof of identity, such as photo identification or proof

You or your nominated representative may be required to sign a delivery manifest to confirm that the delivery has taken place. If you refuse to sign the delivery document, this will be taken as a refusal to accept the delivery.

You agree to give us as much detail as possible about particular features of the Delivery Address to ensure delivery can take place.

 

Customs and International Shipping

 

All of Sheer Essence Lifestyle Products orders are shipped internationally from our warehouse in New Delhi, India to your provided shipping address via FedEx, India Post, DHL. Due to the nature of international shipping, occasionally a customer may have to pay additional import duties and taxes which are levied once a shipment reaches your country. The large majority of orders will not have to pay any additional fees. However, we are unable to calculate when and how much these infrequent customs duty charges will be levied. In the case where additional customs charges are assessed, you will be responsible for paying these additional fees. To make your shopping experience as seamless as possible, we have arranged with the leading exporting companies like DHL, FedEx  to customs clear your goods for you and deliver them to your doorstep.

 

International Shipping costs will vary depending on the destination and weight of order.

 

Duty And Taxes

 

Please note that the Duty and Taxes charge will be extra as per the Customs of Destination country and cannot be confirmed beforehand.

 

Customs Obligation

 

Please note that the receiver needs to fulfill the requirements regarding the paperwork for the purpose of Import Clearance. It is not necessary that the consignee will have to visit Customs office but depending on the Customs rule of the destination country, there might be a need of several paperwork at times to clear the goods from Customs. If any such requirements arises then the same needs to be adhered to by the receiver failing which we will not be liable of any MONEY BACK as the Carrier will not be able to deliver the goods without it and the Customs might not allow the goods to enter their country due to which the same will be carried back by the Carrier.